Body
Language In An Interview: Reading The Signs
by
Kevin T. Buckley, CPC
Beyond the words you say in an interview are
the non-verbal signals you are sending to the
interviewer. These come collectively under the
heading of Body Language.
You can communicate many different attitudes and
feelings through non-verbal signals. You can also
pick up signs of agreement or disagreement from the
interviewer.
It can be
misleading to interpret a single sign as having a
definite interpretation. Look for two or more signs
and take the context into consideration.
Happiness or satisfaction:
Smiling, enlarged pupils, relaxed posture, serene
facial expression, free, unrestrained movement
Unhappiness or dissatisfaction:
Frowning, constricted pupils, tense posture, pursed
lips, furrowed brow, flared nostrils, rigid body,
lack of movement or nervous movement
Agreement:
Nodding, winking, smiling, relaxation following
concentration, continuation of serene eye contact
Disagreement:
Shaking the head from side-to-side, frowning,
crossing the arms, pursing the lips, drumming the
fingers, tapping a pen or pencil
Interest or receptiveness:
Serene eye contact, stillness of body, even
breathing, arms folded loosely over lower body
Disinterest or distraction:
Looking away, hunched shoulders, arms folded on
chest, face placid, vacant eyes, sighing, finger
drumming or desk tapping
Anger or irritation:
Accentuated breathing, intense aggressive eye
contact, arms folded on chest, face taut, clenched
fists, hands gripping desktop
Disbelief:
One raised eyebrow, crooked smile, head shaking side
to side, tilted head
Surprise:
Two raised eyebrows, enlarged pupils, sudden
attention directed to speaker
Decision-making in progress:
Eyes directed to the ceiling, blinking rapidly,
turning away and looking steadily at nothing,
standing and walking back and forth
Decision has been made:
Deep breath followed by a sigh and relaxation, end
of facial tension, followed by smiling or earnest
eye contact
Superior status:
Takes central spot in meetings, speaks without
seeking permission, initiates and terminates most
transactions, exhibits dominant behaviour - standing
taller in confrontations, pats people on the back.
Subordinate status:
Takes peripheral spot in meetings, seeks permission
before speaking, waits for dominant individual to
initiate or terminate most transactions, exhibits
submissive behaviour - curling shoulders forward in
confrontations, seeks pats on the back |